Privacy Policy
This policy explains what information Soch Matters collects and how it is used and protected.
Information we collect
We collect the details you provide when booking a session — such as your name, email address, phone number, country and preferred language — along with the brief context you choose to share about what you'd like support with.
How we use your information
Your information is used to arrange and deliver sessions, send confirmations and reminders, process payments, and improve the reliability and accessibility of the service.
Confidentiality of sessions
Sessions are private. Notes and session content are handled confidentially by the professional you speak with, within the limits set by applicable law and professional standards.
Sharing
We do not sell your personal information. Information is shared only with the professional delivering your session, with service providers who help operate the platform, or where we are legally required to do so.
Data security
We apply technical and organisational measures designed to protect your information, including access controls and encryption in transit.
Your choices
You may request access to, correction of, or deletion of your personal information, subject to record-keeping obligations that apply to professional services.
Contact
For any privacy question, contact us through the contact page at www.sochmatters.org.